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Navigating Cell Phone Options When PCSing to the KMC

A Guide for PCS Families in the Kaiserslautern Military Community


Adjusting to a new environment like the Kaiserslautern Military Community (KMC) includes sorting out communication essentials. For those PCSing to the area, including Ramstein Air Base, understanding cell phone plan options is crucial. This guide provides insights into these options to keep you connected.

Unlocking Your Phone Stateside

Before your departure, it’s important to ensure your phone is unlocked. This gives you the freedom to use German SIM cards, offering both fexibility and cost-effective solutions.

Cell Phone Service Options at Ramstein Air Base

The KMC Mall at Ramstein Air Base (Building 3336) houses various service providers, each offering plans tailored to the needs of military families.

Provider Options

  • TKS Shop
    • Phone: 06371-8024958
    • Hours: Monday-Saturday 10:00-19:00, Sunday 10:00-18:00
    • Offer month to month plans.
  • CommShop
    • Phone: 06371 60753
    • Hours: Monday-Saturday 10:00-19:00, Sunday 10:00-18:00
    • Various provider options available.
  • T-Mobile (need to update operating hours)
    • Offer 2 year service contracts.

Contract vs. Month-to-Month Plans

  • Contract Plans: These often include a new phone and comprehensive coverage but require a longer commitment. (usually 2 years)
  • Month-to-Month Plans: Ideal for those seeking fexibility, especially if the duration of your stay is uncertain.

Combining Cell Phone with Internet Service

Once you secure long-term accommodation, consider bundling cell phone and internet services. Many providers offer packages that can be more cost-effective and convenient therefore waiting until you secure a long term rental (LTR) might be benefcial.

Key Considerations for Choosing a Plan

  • Coverage: Check the network coverage in your area, especially if living off-base.
  • Data Packages: Assess your data needs and choose a plan that aligns with your usage.
  • International Calling: If you plan to call the States often, look for plans with good international calling rates.
  • Customer Support: Consider providers with a reputation for excellent customer service.


Selecting the right cell phone plan in the KMC is about fnding the right balance between cost, fexibility, and coverage. With providers like TKS Shop, T-Mobile and the CommShop available at Ramstein Air Base, there are options to suit various needs. Thoroughly consider all factors to fnd the best ft for you and your family.